Bilingual Purchasing Operations Assistant (English - Spanish)

Posted 1 day agoViewed

💎 Seniority level: Junior, 1 year

📍 Location: CA, CO, CT, DC, FL, GA, IL, IN, ME, MA, MD, MI, NJ, NY, OR, PA, RI, TX, VA, WA, WI

💸 Salary: 23.32 - 24.28 USD per hour

🔍 Industry: Nonprofit

🗣️ Languages: English, Spanish

⏳ Experience: 1 year

🪄 Skills: SQLCommunication SkillsMicrosoft ExcelCustomer serviceAccountingFluency in EnglishData entryCustomer support

One year of comparable experience, specifically in purchasing, accounts payable, or customer service.
Exceptional communicator in English and Spanish, collaborator, and problem-solver; you’re often praised for your organization and attention to detail.
Have at least Professional Working Proficiency in Spanish
Comfortable online shopping, using spreadsheets, and have a talent for math

Support day to day purchasing operations
Purchase online materials and track deliveries for teacher customers
Approve vendor payments and reconcile invoices
Answer and resolve customer questions in Spanish and/or English about online orders and payments primarily by email and when necessary, by phone
Collaborate with teammates to deliver on our service-level-agreements to internal and external stakeholders
Manage time effectively to achieve your individual performance goals
Ensure efficient purchasing of and payments for materials and experiences
Balance competing priorities to respond quickly and accurately to new purchasing requests and emails
Embrace flexibility to support a variety of automated and manual fulfillment operations tasks
Monitor for trends in the staff and customer experience to make recommendations to improve fulfillment operations
Actively contribute to maintaining our team culture, which includes a positive and constructive work environment.