Travel Trade Assistant, Groups - North America

View full description

Requirements:

• Bachelor's Degree or equivalent
• Minimum of 2 years experience in an office environment
• Exceptional customer service skills
• Computer proficiency with a strong emphasis on Microsoft Office applications
• Exceptional time management skills
• Excellent written and oral communication skills
• Excellent social media skills, especially with Instagram
• Highly motivated
• Strong organizational skills
• Ability to work in a home office environment

Responsibilities:

• Maintain accurate and up to date Account and Contact data in OSC as directed by Client Directors / Managers
• Update sales activities in OSC as directed by Client Directors / Managers
• Produce and analyse monthly and quarterly production reports
• Process supplier invoices through Workday and keep track of expenses related to sales activities
• Be constantly informed of all latest Belmond products’ news, offers, promotions, etc.
• Provide sales teams with access to the most current presentations, collateral for every Belmond product
• Assist Client Directors/Managers in organizing, planning and executing all Customer events
• Assist in setting up and managing product training sessions
• Support Client Directors/Managers with the organization and delivery of virtual Customer sales events and presentations
• Manage invitation process to all sales events, RSVPs, follow-ups, and all administrative communications
• Complete any additional task that is directly related to increase the team of Client Directors/Managers productivity and efficiency
• Serve as “out-of-office” backup for Client Directors when they are travelling on business
• Attend and actively contribute to regular sales meetings
• Master usage of all available BI tools
• Assist Client Directors and Client Managers in maintaining a clean database of all their owned accounts and contacts
• Prepare all production, account management and other sales reports as requested by the direct manager.