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Medical Admin Assistant (BIL)

Posted 4 days agoViewed

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📍 Location: Colombia, Mexico, El Salvador, Nicaragua, Ecuador, PST, EST, CST

🔍 Industry: Healthcare

🏢 Company: Berry Virtual👥 1-10Staffing AgencySoftware

🗣️ Languages: English

🪄 Skills: Communication SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationCritical thinkingTeamworkActive listeningData entryComputer skillsData managementEnglish communication

Requirements:
  • Proven experience in the healthcare industry.
  • Proficiency in English communication, both written and verbal.
  • Proficient in virtual office tools, EHR systems, and communication platforms.
  • Strong customer service and critical thinking skills.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Strong problem-solving skills and ability to work with minimal supervision.
  • Willingness to work in US time zones (PST, EST, CST).
  • High school diploma or equivalent.
  • A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
  • Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
  • Headset/earphone with noise cancellation and webcam at 720p or higher resolution
  • A designated, quiet, and well-organized workspace free from distractions to facilitate focused work
Responsibilities:
  • Coordinate and schedule appointments for healthcare providers and patients.
  • Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
  • Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results.
  • Assist in coding procedures and diagnoses accurately for billing purposes.
  • Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary.
  • Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively.
  • Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently.
  • Verify patient insurance coverage and eligibility for medical services.
  • Assist in obtaining pre-authorizations for medical procedures and services from insurance companies.
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