Account Director | US | Remote

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Requirements:

• Expertise in proactively managing to and delivering measurable ROI and value realization through a consultative approach.
• Proven ability to identify growth opportunities, execute renewal and upsell motions, and proactively mitigate risks.
• Strong interpersonal and executive presence to build trust and credibility with economic buyers and senior executive stakeholders.
• Experience navigating and implementing change within large enterprise environments.
• Understanding of Learning & Development and talent strategies to align Degreed’s solutions with client goals.
• Ability to translate product features into tailored solutions that address client needs.
• Prowess in leading complex enterprise negotiations, navigating multiple buyer and procurement stakeholders, and effectively managing objections.
• Familiarity with frameworks like value selling or MEDDPICC for effective negotiation and expansion strategies.
• Proficiency in using metrics to inform decisions and present insights to clients.
• Superior verbal, written, and presentation skills, with the ability to distill complex ideas into actionable recommendations.
• Ability to influence and work across internal and external teams to deliver exceptional outcomes for clients.

Responsibilities:

• Own gross and net retention targets, driving renewal and upsell motions within your portfolio of enterprise accounts.
• Lead strategic account planning to identify opportunities for growth, ensure client satisfaction, and address potential risks.
• Proactively manage value realization, ensuring customers achieve measurable outcomes and ROI from the Degreed solution.
• Lead discovery processes to identify client objectives and align solutions to meet their needs.
• Build and maintain executive relationships, becoming a trusted advisor to economic buyers and executives.
• Navigate change management processes within large enterprises, guiding clients through transitions to maximize adoption and value.
• Leverage product knowledge and consulting expertise to design solutions tailored to client needs and goals.
• Deliver impactful executive business reviews, showcasing progress, insights, and recommendations for future success.
• Collaborate cross-functionally with Sales, Product, Engineering, and Professional Services teams to meet client objectives.
• Monitor and analyze success metrics, using data to inform strategies and drive client engagement.
• Identify and pursue expansion opportunities, negotiating contracts and closing deals to grow revenue and enhance the client experience.