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eCommerce Assistant

Posted 8 days agoViewed

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💎 Seniority level: Experience in e-commerce operations

📍 Location: Philippines, Australian business hours

🔍 Industry: ECommerce

🏢 Company: Virtual Staff 365

🗣️ Languages: English

⏳ Experience: Experience in e-commerce operations

🪄 Skills: Amazon FBAProduct ManagementShopifyAmazon Web ServicesMicrosoft ExcelCustomer serviceData entryCustomer support

Requirements:
  • Experience in e-commerce operations (WooCommerce experience is a plus).
  • Strong organizational skills and attention to detail.
  • Excellent written communication skills (English).
  • Ability to handle customer inquiries professionally and efficiently.
  • Knowledge of social media marketing and email campaigns.
  • Comfortable working independently and problem-solving as needed.
  • Experience in e-commerce operations.
  • Social Media marketing and email campaigns
Responsibilities:
  • Process and manage customer orders.
  • Update product listings, descriptions, and pricing on the website.
  • Assist with stock management and liaise (via email) with suppliers and distributors.
  • Monitor shipping and follow up on any delivery issues.
  • Support marketing efforts, including email campaigns and social media.
  • Researched new product opportunities and competitor pricing.
  • Provide general administrative support as needed.
  • Update inventory twice a day before 9:30 am and 4 pm
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