People Operations Coordinator (Entry Level)

View full description

Requirements:

• 0-1 year of professional experience, including internships or relevant coursework in Human Resources, Business Administration, or a related field.
• Excellent verbal and written communication skills and attention to detail
• Ability to multitask and adapt in a fast-paced environment.
• A proactive attitude and willingness to learn and take on new challenges.

Responsibilities:

• Support various HR processes, including onboarding, employee culture and engagement, workplace support, offboarding, and employee lifecycle changes.
• Lead the handoff between Recruiting and People, including work permit and document processing.
• Help to set up the onboarding plan for the new joiners
• Host our monthly onboarding classes while setting up new hires for success at lightning speed for successful onboarding, which includes preparing welcome materials and coordinating orientation sessions.
• Process new hire documentation and maintain accurate records in the HR system.
• Maintain and update employee records and HR databases.
• Overseeing and issuing employment contracts, amendment letters, ad hoc salary and bonus letters.
• Responsible for responding to general HR inquiries via Jira, Slack, and email.
• Uploading and editing the Confluence page when necessary, with HR updates.
• Processing benefits every month.
• Ensure HR Tickets are responded to within SLA timescales and to a high standard.
• Support in optimizing new processes and tools to provide a great employee experience.
• Maintain our employee handbook to ensure compliance and to keep it up to date with our latest policies.
• Support to ensure the accuracy of employee data throughout multiple interfaces.
• Help manage various touch points throughout the employee life-cycle, such as onboarding sessions.
• Assist with benefits administration and respond to employee inquiries.
• Support the planning and execution of employee engagement initiatives and events.
• Collaborate with the team on engagement activities and assist with organizing events (i.e., company challenges, wellness challenges, global volunteering days, meet-ups, etc.)
• Help manage internal communications related to HR programs and policies.
• POC for the People Team’s inbound and outbound mail, shipping, phone calls
• Manage relationships and contracts with HR vendors and service providers