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Market & Product Analyst (Remote)

Posted 10 days agoViewed

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💎 Seniority level: Middle, 3+ years

📍 Location: United States

🔍 Industry: Online Education

🏢 Company: Continued👥 101-250EducationE-LearningHealth Care

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: SQLBusiness IntelligenceData AnalysisData MiningProduct AnalyticsCommunication SkillsAnalytical SkillsMicrosoft ExcelMarket ResearchData visualizationResearch skills

Requirements:
  • Bachelor's degree in business or a related field
  • 3+ years of experience in product analysis, market research or business intelligence
  • Strong analytical skills and experience with data visualization tools
  • Experience with both qualitative and quantitative research projects from start to finish
  • Skilled at both primary and secondary data gathering and analysis
  • Experience using survey design tool such as Survey Monkey or Qualtrics
  • Skilled at Microsoft Office and/or Google Suite
  • Excellent communication and presentation skills
  • Ability to work independently and collaboratively as part of a team
  • Ability to showcase our company core values including being reliable and excellent, communicating effectively and acting like an owner
Responsibilities:
  • Gather and analyze raw data to identify areas for improving the user experience to ultimately drive customer retention and new customer acquisition.
  • Collaborate cross-functionally with marketing, product management, UX and operations, using insights to identify opportunities and inform business decisions.
  • Conduct qualitative and quantitative research to understand the needs of current and prospective customers.
  • Gather and synthesize primary and secondary data including business growth opportunities and competitive intelligence, identifying ways to differentiate our products.
  • Track and measure the impact of experimentation/trial projects across our two platforms including customer satisfaction, NPS and churn/retention.
  • Leverage AI tools to improve efficiency in data analysis.
  • Stay up-to-date on the online education & training market by synthesizing and communicating key trends and industry changes.
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