Community Manager for US-based Company ( Remote )

Posted 5 days agoViewed

💎 Seniority level: Manager, 2+ years

📍 Location: Philippines

🏢 Company: Paired

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Google AnalyticsContent creationContent managementCustomer serviceSEODigital MarketingCRM

At least 2 years of experience in community management or related fields.
Strong understanding of social media platforms and content creation.
Exceptional written and verbal communication skills.
A passion for building and nurturing online communities.
Experience with social media analytics tools.
Ability to work independently and prioritize tasks in a remote work environment.
Proactive problem-solving skills and a positive attitude.
Familiarity with customer service principles and practices.

Develop and implement community engagement strategies to drive user participation and growth across social media platforms.
Monitor forums and social media channels, responding to customer inquiries, and moderating discussions.
Create and manage content that resonates with the community, promoting brand messaging and values.
Collaborate with cross-functional teams to align community initiatives with overall company goals.
Analyze community data and feedback, providing insights to improve communication and customer experience.
Organize online events and activities that engage the community and promote interaction.