Hungarian Speaking Customer Support in Greece for Transportation Service

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Requirements:

• Fluency in Hungarian (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service or support roles is preferred.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Willingness to work in Greece and embrace a new cultural experience.
• A friendly attitude and ability to work well in a team environment.
• Experience with customer service software is a plus.

Responsibilities:

• Provide high-quality customer support via phone, email, and chat in Hungarian.
• Assist customers with inquiries regarding transportation services and schedules.
• Resolve customer complaints and issues effectively and efficiently.
• Offer guidance and information to customers, helping them navigate our services.
• Document customer interactions accurately for quality improvement purposes.
• Collaborate with team members and contribute to enhancing overall customer satisfaction.