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Estonian Speaking Customer Service Positions in Greece for Imperial Department

Posted 5 days agoViewed

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📍 Location: Greece, Estonia

🔍 Industry: Customer Service

🏢 Company: Patrique Mercier Recruitment Nordic

🗣️ Languages: Estonian

Requirements:
  • Fluency in Estonian (both spoken and written) is required.
  • Strong communication skills with a focus on providing excellent customer service.
  • Experience in customer service or a similar role is preferable.
  • Ability to effectively solve problems and ensure customer satisfaction.
  • Capable of working well independently and as part of a team.
  • Familiarity with the services offered by the Imperial Department is a bonus.
  • Proficient in using digital tools and customer relationship management systems.
Responsibilities:
  • Deliver excellent customer service through phone, email, and chat communications in Estonian.
  • Assist clients with inquiries related to the Imperial Department's services and offerings.
  • Handle and resolve customer complaints efficiently and professionally.
  • Provide accurate information about services, guiding customers in their decisions.
  • Maintain detailed records of customer interactions and inquiries.
  • Collaborate with team members to continuously improve service quality.
  • Stay informed about updates and changes within the Imperial Department.
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