Estonian Speaking Customer Service for Big Electronics Company

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Requirements:

• Fluency in Estonian (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in the electronics or technology sector.
• Creative problem-solving skills with a focus on customer satisfaction.
• Ability to work effectively both independently and as part of a team.
• Familiarity with electronic products and a strong interest in technology.
• Proficient in using digital communication tools and customer support systems.

Responsibilities:

• Provide exceptional customer support via phone, email, and chat in Estonian.
• Assist customers with inquiries about electronic products and services.
• Resolve customer complaints and technical issues efficiently.
• Educate customers on product features and usage for better understanding.
• Document all interactions and maintain accurate records in the database.
• Work closely with team members to enhance overall customer satisfaction and service quality.
• Stay updated on the latest electronic products and market trends.