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Estonian Speaking Customer Support for Transportation Services Department
Posted 5 days agoViewed
📍 Location: Greece, Estonia
🔍 Industry: Transportation Services
🏢 Company: Patrique Mercier Recruitment Nordic
🗣️ Languages: Estonian
Requirements:
- Fluency in Estonian (both spoken and written) is essential.
- Strong communication and customer service skills.
- Prior experience in customer support or similar roles is preferred.
- Problem-solving skills with a focus on customer satisfaction.
- Ability to work well within a team and adapt to changing environments.
- Familiarity with customer service software and tools is a plus.
Responsibilities:
- Provide exceptional customer support through various channels including phone, email, and chat in Estonian.
- Assist customers with inquiries related to transportation services.
- Effectively address and resolve any customer issues or complaints.
- Guide customers through processes and ensure a seamless experience.
- Maintain accurate and detailed records of customer interactions.
- Collaborate with other team members to continually improve service offerings.
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