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Senior Certinia and Salesforce Administrator

Posted about 16 hours agoViewed

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๐Ÿ’Ž Seniority level: Senior, 5+ years

๐Ÿ’ธ Salary: 82000.0 - 164500.0 USD per year

๐Ÿ” Industry: Software Development

๐Ÿ—ฃ๏ธ Languages: English

โณ Experience: 5+ years

Requirements:
  • Proven experience in configuring, optimizing, and maintaining Certinia ERP and PSA modules across multiple environments, including GL, AP, AR, Revenue Management, Billing, Resource Management, Workspaces and Project Management,
  • Advanced knowledge of Certinia and Salesforce architecture, data modeling, development practices, and integration methodologies.
  • The ability to navigate, understand, and interpret Apex and Visual force code for advanced troubleshooting, deeper system analysis, and collaborating effectively with development teams when needed.
  • Proficiency in Salesforce configuration including: workflows, process builder, flows, validation rules, formulas, custom objects and fields, security settings, Lightning Experience, and App Builder.
  • Hands-on experience with data migrations, integration tools (e.g., Mulesoft, Boomi), reporting tools (Tableau, Salesforce Reports and Dashboards, Power BI) and APIs.
  • Strong understanding of how to manage user access, permissions, profiles, roles, and data security within Certinia and Salesforce.
  • Deep experience with implementing and managing system upgrades, patches, and enhancements.
  • Strong understanding of IT change control processes and Salesforce Change Sets and deployment processes.
  • Experience with application backup and recovery tools and procedures.
  • Excellent project management skills, including the ability to manage multiple projects simultaneously.
  • Proficiency in using project management and work tracking tools such as JIRA.
  • Advanced knowledge of Agile methodologies and experience participating in or leading Agile teams.
  • Track record of leadership and mentoring skills, with experience guiding more junior team members.
  • Ability to troubleshoot complex system issues and drive root cause analysis & resolution.
  • Experience in vendor management and collaborating with third-party service providers.
  • Familiarity with end user change management processes and the ability to develop effective communication and training strategies.
  • Strong analytical skills with the ability to identify process improvements and automation opportunities.
  • Excellent communication skills, both written and verbal, with the ability to translate technical concepts to non-technical stakeholders.
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 5+ years of applicable Salesforce and Certinia administration and support experience.
Responsibilities:
  • Design, implement, test, and oversee technical solutions to meet business requirements and improve system functionality.
  • Collaborate with cross-functional teams (e.g. Finance, Sales) and Technical Program Managers to gather business requirements and translate them into technical specifications.
  • Partner with vendors and third-party service providers to resolve complex technical issues, evaluate new features, and implement solutions.
  • Collaborate with Data Engineering to ensure application data integrity and quality for the purposes of reporting and analytics.
  • Maintain multiple Certinia and Salesforce environments including development, testing, and production, ensuring optimal performance, security, and availability.
  • Contribute to identifying application change control best practices and ensure adherence to them when deploying changes across environments.
  • Stay abreast of Certinia and Salesforce releases, manage system upgrades, patches, and enhancements.
  • Develop and maintain documentation for system processes, configurations and customizations, and user guides.
  • Work as a team with the Salesforce System Administrator to ensure solutions complement both systems.
  • Stay current with industry trends, best practices, and emerging technologies.
  • Contribute to long-term application strategy and roadmap, including evaluating new technologies and making recommendations for system enhancements or remediations.
  • Identify opportunities for process improvements and automation to enhance efficiency and reduce manual efforts.
  • Mentor and lead more junior team members, fostering their professional growth and technical skills.
  • Participate in Agile activities, contributing to sprint planning, daily stand-ups, and retrospectives.
  • Work with Technical Program Managers to prioritize and manage multiple projects and tasks using project management tools like JIRA.
  • Develop and maintain project management artifacts, including work schedules, dependency diagrams, standard operating procedures and risk assessments.
  • Collaborate with Change Management specialists to develop and execute communication and training strategies for system changes.
  • Provide Tier 2 & 3 support for user issues, troubleshooting and resolving critical application problems.
  • Work with IT Infrastructure to implement and manage backup and recovery procedures to ensure data integrity and business continuity.
Apply

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๐Ÿงญ Full-Time

๐Ÿ’ธ 82000.0 - 164500.0 USD per year

๐Ÿ” Software Development

  • Proven experience in configuring, optimizing, and maintaining Certinia ERP and PSA modules across multiple environments, including GL, AP, AR, Revenue Management, Billing, Resource Management, Workspaces and Project Management,
  • Advanced knowledge of Certinia and Salesforce architecture, data modeling, development practices, and integration methodologies.
  • Proficiency in Salesforce configuration including: workflows, process builder, flows, validation rules, formulas, custom objects and fields, security settings, Lightning Experience, and App Builder.
  • Hands-on experience with data migrations, integration tools (e.g., Mulesoft, Boomi), reporting tools (Tableau, Salesforce Reports and Dashboards, Power BI) and APIs.
  • Strong understanding of how to manage user access, permissions, profiles, roles, and data security within Certinia and Salesforce.
  • Experience with application backup and recovery tools and procedures.
  • Design, implement, test, and oversee technical solutions to meet business requirements and improve system functionality.
  • Collaborate with cross-functional teams (e.g. Finance, Sales) and Technical Program Managers to gather business requirements and translate them into technical specifications.
  • Maintain multiple Certinia and Salesforce environments including development, testing, and production, ensuring optimal performance, security, and availability.
  • Stay current with industry trends, best practices, and emerging technologies.
  • Mentor and lead more junior team members, fostering their professional growth and technical skills.
  • Provide Tier 2 & 3 support for user issues, troubleshooting and resolving critical application problems.
Posted about 15 hours ago
Apply
Apply

๐Ÿ’ธ 82000.0 - 164500.0 USD per year

๐Ÿ” Software Development

  • Proven experience in configuring, optimizing, and maintaining Certinia ERP and PSA modules across multiple environments, including GL, AP, AR, Revenue Management, Billing, Resource Management, Workspaces and Project Management,
  • Advanced knowledge of Certinia and Salesforce architecture, data modeling, development practices, and integration methodologies.
  • The ability to navigate, understand, and interpret Apex and Visual force code for advanced troubleshooting, deeper system analysis, and collaborating effectively with development teams when needed.
  • Proficiency in Salesforce configuration including: workflows, process builder, flows, validation rules, formulas, custom objects and fields, security settings, Lightning Experience, and App Builder.
  • Hands-on experience with data migrations, integration tools (e.g., Mulesoft, Boomi), reporting tools (Tableau, Salesforce Reports and Dashboards, Power BI) and APIs.
  • Strong understanding of how to manage user access, permissions, profiles, roles, and data security within Certinia and Salesforce.
  • Deep experience with implementing and managing system upgrades, patches, and enhancements.
  • Strong understanding of IT change control processes and Salesforce Change Sets and deployment processes.
  • Experience with application backup and recovery tools and procedures.
  • Excellent project management skills, including the ability to manage multiple projects simultaneously.
  • Proficiency in using project management and work tracking tools such as JIRA.
  • Advanced knowledge of Agile methodologies and experience participating in or leading Agile teams.
  • Track record of leadership and mentoring skills, with experience guiding more junior team members.
  • Ability to troubleshoot complex system issues and drive root cause analysis & resolution.
  • Experience in vendor management and collaborating with third-party service providers.
  • Familiarity with end user change management processes and the ability to develop effective communication and training strategies.
  • Strong analytical skills with the ability to identify process improvements and automation opportunities.
  • Excellent communication skills, both written and verbal, with the ability to translate technical concepts to non-technical stakeholders.
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 5+ years of applicable Salesforce and Certinia administration and support experience.
  • Design, implement, test, and oversee technical solutions to meet business requirements and improve system functionality.
  • Collaborate with cross-functional teams (e.g. Finance, Sales) and Technical Program Managers to gather business requirements and translate them into technical specifications.
  • Partner with vendors and third-party service providers to resolve complex technical issues, evaluate new features, and implement solutions.
  • Collaborate with Data Engineering to ensure application data integrity and quality for the purposes of reporting and analytics.
  • Maintain multiple Certinia and Salesforce environments including development, testing, and production, ensuring optimal performance, security, and availability.
  • Contribute to identifying application change control best practices and ensure adherence to them when deploying changes across environments.
  • Stay abreast of Certinia and Salesforce releases, manage system upgrades, patches, and enhancements.
  • Develop and maintain documentation for system processes, configurations and customizations, and user guides.
  • Work as a team with the Salesforce System Administrator to ensure solutions complement both systems.
  • Stay current with industry trends, best practices, and emerging technologies.
  • Contribute to long-term application strategy and roadmap, including evaluating new technologies and making recommendations for system enhancements or remediations.
  • Identify opportunities for process improvements and automation to enhance efficiency and reduce manual efforts.
  • Mentor and lead more junior team members, fostering their professional growth and technical skills.
  • Participate in Agile activities, contributing to sprint planning, daily stand-ups, and retrospectives.
  • Work with Technical Program Managers to prioritize and manage multiple projects and tasks using project management tools like JIRA.
  • Develop and maintain project management artifacts, including work schedules, dependency diagrams, standard operating procedures and risk assessments.
  • Collaborate with Change Management specialists to develop and execute communication and training strategies for system changes.
  • Provide Tier 2 & 3 support for user issues, troubleshooting and resolving critical application problems.
  • Work with IT Infrastructure to implement and manage backup and recovery procedures to ensure data integrity and business continuity.
Posted about 16 hours ago
Apply
Apply

๐Ÿ’ธ 82000.0 - 164500.0 USD per year

๐Ÿ” Software Development

  • 5+ years of applicable Salesforce and Certinia administration and support experience.
  • Proven experience in configuring, optimizing, and maintaining Certinia ERP and PSA modules.
  • Advanced knowledge of Certinia and Salesforce architecture, data modeling, development practices, and integration methodologies.
  • Proficiency in Salesforce configuration including: workflows, process builder, flows, validation rules, formulas, custom objects and fields, security settings, Lightning Experience, and App Builder.
  • Hands-on experience with data migrations, integration tools (e.g., Mulesoft, Boomi), reporting tools (Tableau, Salesforce Reports and Dashboards, Power BI) and APIs.
  • Strong understanding of IT change control processes and Salesforce Change Sets and deployment processes.
  • Experience with application backup and recovery tools and procedures.
  • Excellent project management skills, including the ability to manage multiple projects simultaneously.
  • Advanced knowledge of Agile methodologies.
  • Design, implement, test, and oversee technical solutions.
  • Collaborate with cross-functional teams to gather business requirements.
  • Maintain multiple Certinia and Salesforce environments.
  • Contribute to application change control best practices.
  • Stay current with industry trends and contribute to long-term application strategy.
  • Mentor and lead more junior team members.
  • Participate in Agile activities.
  • Provide Tier 2 & 3 support for user issues.
Posted about 16 hours ago
Apply

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