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Senior Certinia and Salesforce Administrator
Posted about 16 hours agoViewed
💎 Seniority level: Senior, 5+ years
💸 Salary: 82000.0 - 164500.0 USD per year
🔍 Industry: Software Development
🗣️ Languages: English
⏳ Experience: 5+ years
Requirements:
- 5+ years of applicable Salesforce and Certinia administration and support experience.
- Proven experience in configuring, optimizing, and maintaining Certinia ERP and PSA modules.
- Advanced knowledge of Certinia and Salesforce architecture, data modeling, development practices, and integration methodologies.
- Proficiency in Salesforce configuration including: workflows, process builder, flows, validation rules, formulas, custom objects and fields, security settings, Lightning Experience, and App Builder.
- Hands-on experience with data migrations, integration tools (e.g., Mulesoft, Boomi), reporting tools (Tableau, Salesforce Reports and Dashboards, Power BI) and APIs.
- Strong understanding of IT change control processes and Salesforce Change Sets and deployment processes.
- Experience with application backup and recovery tools and procedures.
- Excellent project management skills, including the ability to manage multiple projects simultaneously.
- Advanced knowledge of Agile methodologies.
Responsibilities:
- Design, implement, test, and oversee technical solutions.
- Collaborate with cross-functional teams to gather business requirements.
- Maintain multiple Certinia and Salesforce environments.
- Contribute to application change control best practices.
- Stay current with industry trends and contribute to long-term application strategy.
- Mentor and lead more junior team members.
- Participate in Agile activities.
- Provide Tier 2 & 3 support for user issues.
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🔥 Senior Certinia and Salesforce Administrator
Posted about 15 hours ago
🧭 Full-Time
💸 82000.0 - 164500.0 USD per year
🔍 Software Development
- Proven experience in configuring, optimizing, and maintaining Certinia ERP and PSA modules across multiple environments, including GL, AP, AR, Revenue Management, Billing, Resource Management, Workspaces and Project Management,
- Advanced knowledge of Certinia and Salesforce architecture, data modeling, development practices, and integration methodologies.
- Proficiency in Salesforce configuration including: workflows, process builder, flows, validation rules, formulas, custom objects and fields, security settings, Lightning Experience, and App Builder.
- Hands-on experience with data migrations, integration tools (e.g., Mulesoft, Boomi), reporting tools (Tableau, Salesforce Reports and Dashboards, Power BI) and APIs.
- Strong understanding of how to manage user access, permissions, profiles, roles, and data security within Certinia and Salesforce.
- Experience with application backup and recovery tools and procedures.
- Design, implement, test, and oversee technical solutions to meet business requirements and improve system functionality.
- Collaborate with cross-functional teams (e.g. Finance, Sales) and Technical Program Managers to gather business requirements and translate them into technical specifications.
- Maintain multiple Certinia and Salesforce environments including development, testing, and production, ensuring optimal performance, security, and availability.
- Stay current with industry trends, best practices, and emerging technologies.
- Mentor and lead more junior team members, fostering their professional growth and technical skills.
- Provide Tier 2 & 3 support for user issues, troubleshooting and resolving critical application problems.
Posted about 15 hours ago
ApplyApply
🔥 Senior Certinia and Salesforce Administrator
Posted about 16 hours ago
💸 82000.0 - 164500.0 USD per year
🔍 Software Development
- Proven experience in configuring, optimizing, and maintaining Certinia ERP and PSA modules across multiple environments, including GL, AP, AR, Revenue Management, Billing, Resource Management, Workspaces and Project Management,
- Advanced knowledge of Certinia and Salesforce architecture, data modeling, development practices, and integration methodologies.
- The ability to navigate, understand, and interpret Apex and Visual force code for advanced troubleshooting, deeper system analysis, and collaborating effectively with development teams when needed.
- Proficiency in Salesforce configuration including: workflows, process builder, flows, validation rules, formulas, custom objects and fields, security settings, Lightning Experience, and App Builder.
- Hands-on experience with data migrations, integration tools (e.g., Mulesoft, Boomi), reporting tools (Tableau, Salesforce Reports and Dashboards, Power BI) and APIs.
- Strong understanding of how to manage user access, permissions, profiles, roles, and data security within Certinia and Salesforce.
- Deep experience with implementing and managing system upgrades, patches, and enhancements.
- Strong understanding of IT change control processes and Salesforce Change Sets and deployment processes.
- Experience with application backup and recovery tools and procedures.
- Excellent project management skills, including the ability to manage multiple projects simultaneously.
- Proficiency in using project management and work tracking tools such as JIRA.
- Advanced knowledge of Agile methodologies and experience participating in or leading Agile teams.
- Track record of leadership and mentoring skills, with experience guiding more junior team members.
- Ability to troubleshoot complex system issues and drive root cause analysis & resolution.
- Experience in vendor management and collaborating with third-party service providers.
- Familiarity with end user change management processes and the ability to develop effective communication and training strategies.
- Strong analytical skills with the ability to identify process improvements and automation opportunities.
- Excellent communication skills, both written and verbal, with the ability to translate technical concepts to non-technical stakeholders.
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of applicable Salesforce and Certinia administration and support experience.
- Design, implement, test, and oversee technical solutions to meet business requirements and improve system functionality.
- Collaborate with cross-functional teams (e.g. Finance, Sales) and Technical Program Managers to gather business requirements and translate them into technical specifications.
- Partner with vendors and third-party service providers to resolve complex technical issues, evaluate new features, and implement solutions.
- Collaborate with Data Engineering to ensure application data integrity and quality for the purposes of reporting and analytics.
- Maintain multiple Certinia and Salesforce environments including development, testing, and production, ensuring optimal performance, security, and availability.
- Contribute to identifying application change control best practices and ensure adherence to them when deploying changes across environments.
- Stay abreast of Certinia and Salesforce releases, manage system upgrades, patches, and enhancements.
- Develop and maintain documentation for system processes, configurations and customizations, and user guides.
- Work as a team with the Salesforce System Administrator to ensure solutions complement both systems.
- Stay current with industry trends, best practices, and emerging technologies.
- Contribute to long-term application strategy and roadmap, including evaluating new technologies and making recommendations for system enhancements or remediations.
- Identify opportunities for process improvements and automation to enhance efficiency and reduce manual efforts.
- Mentor and lead more junior team members, fostering their professional growth and technical skills.
- Participate in Agile activities, contributing to sprint planning, daily stand-ups, and retrospectives.
- Work with Technical Program Managers to prioritize and manage multiple projects and tasks using project management tools like JIRA.
- Develop and maintain project management artifacts, including work schedules, dependency diagrams, standard operating procedures and risk assessments.
- Collaborate with Change Management specialists to develop and execute communication and training strategies for system changes.
- Provide Tier 2 & 3 support for user issues, troubleshooting and resolving critical application problems.
- Work with IT Infrastructure to implement and manage backup and recovery procedures to ensure data integrity and business continuity.
Posted about 16 hours ago
ApplyApply
🔥 Senior Certinia and Salesforce Administrator
Posted about 16 hours ago
💸 82000.0 - 164500.0 USD per year
🔍 Software Development
- Proven experience in configuring, optimizing, and maintaining Certinia ERP and PSA modules across multiple environments, including GL, AP, AR, Revenue Management, Billing, Resource Management, Workspaces and Project Management,
- Advanced knowledge of Certinia and Salesforce architecture, data modeling, development practices, and integration methodologies.
- The ability to navigate, understand, and interpret Apex and Visual force code for advanced troubleshooting, deeper system analysis, and collaborating effectively with development teams when needed.
- Proficiency in Salesforce configuration including: workflows, process builder, flows, validation rules, formulas, custom objects and fields, security settings, Lightning Experience, and App Builder.
- Hands-on experience with data migrations, integration tools (e.g., Mulesoft, Boomi), reporting tools (Tableau, Salesforce Reports and Dashboards, Power BI) and APIs.
- Strong understanding of how to manage user access, permissions, profiles, roles, and data security within Certinia and Salesforce.
- Deep experience with implementing and managing system upgrades, patches, and enhancements.
- Strong understanding of IT change control processes and Salesforce Change Sets and deployment processes.
- Experience with application backup and recovery tools and procedures.
- Excellent project management skills, including the ability to manage multiple projects simultaneously.
- Proficiency in using project management and work tracking tools such as JIRA.
- Advanced knowledge of Agile methodologies and experience participating in or leading Agile teams.
- Track record of leadership and mentoring skills, with experience guiding more junior team members.
- Ability to troubleshoot complex system issues and drive root cause analysis & resolution.
- Experience in vendor management and collaborating with third-party service providers.
- Familiarity with end user change management processes and the ability to develop effective communication and training strategies.
- Strong analytical skills with the ability to identify process improvements and automation opportunities.
- Excellent communication skills, both written and verbal, with the ability to translate technical concepts to non-technical stakeholders.
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of applicable Salesforce and Certinia administration and support experience.
- Design, implement, test, and oversee technical solutions to meet business requirements and improve system functionality.
- Collaborate with cross-functional teams (e.g. Finance, Sales) and Technical Program Managers to gather business requirements and translate them into technical specifications.
- Partner with vendors and third-party service providers to resolve complex technical issues, evaluate new features, and implement solutions.
- Collaborate with Data Engineering to ensure application data integrity and quality for the purposes of reporting and analytics.
- Maintain multiple Certinia and Salesforce environments including development, testing, and production, ensuring optimal performance, security, and availability.
- Contribute to identifying application change control best practices and ensure adherence to them when deploying changes across environments.
- Stay abreast of Certinia and Salesforce releases, manage system upgrades, patches, and enhancements.
- Develop and maintain documentation for system processes, configurations and customizations, and user guides.
- Work as a team with the Salesforce System Administrator to ensure solutions complement both systems.
- Stay current with industry trends, best practices, and emerging technologies.
- Contribute to long-term application strategy and roadmap, including evaluating new technologies and making recommendations for system enhancements or remediations.
- Identify opportunities for process improvements and automation to enhance efficiency and reduce manual efforts.
- Mentor and lead more junior team members, fostering their professional growth and technical skills.
- Participate in Agile activities, contributing to sprint planning, daily stand-ups, and retrospectives.
- Work with Technical Program Managers to prioritize and manage multiple projects and tasks using project management tools like JIRA.
- Develop and maintain project management artifacts, including work schedules, dependency diagrams, standard operating procedures and risk assessments.
- Collaborate with Change Management specialists to develop and execute communication and training strategies for system changes.
- Provide Tier 2 & 3 support for user issues, troubleshooting and resolving critical application problems.
- Work with IT Infrastructure to implement and manage backup and recovery procedures to ensure data integrity and business continuity.
Posted about 16 hours ago
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