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Clinical Application Specialist
Posted 5 days agoViewed
💎 Seniority level: Junior
📍 Location: France
🔍 Industry: Medical Technology
🏢 Company: Endomag👥 51-100💰 $20,002,507 Series D over 4 years agoMedicalOncologyMedical DeviceInformation TechnologyHealth Care
🗣️ Languages: French, English
Requirements:
- Master’s degree in biology, medical, biomedical engineering, or a related field.
- Knowledge of the operating room (OR) environment and medical technologies is appreciated.
- Excellent communication, teaching skills, and the ability to work effectively in a team.
- Ability to travel frequently across France.
- Fluent in French, professional level English.
- Valid driver licence.
Responsibilities:
- Learn and understand Endomag and our products to become a clinical application expert in France.
- Provide technical and clinical assistance to clients (breast surgeons and radiologists, etc.) during the use of Endomag products.
- Train healthcare professionals on Endomag technologies and related procedures.
- Be responsible for the new customer training, evaluations and provide feedback as well as building and maintaining relationships in our market.
- Identify and report to the SAM’s all the opportunities for business growth. Support Sales activity in the validation of new leads.
- Conduct product presentations and demonstrations at conferences, seminars, and training sessions.
- Identify and resolve technical and clinical issues encountered by users.
- Stay updated with the latest research and innovations in surgical breast cancer treatment.
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🔥 PETCT Clinical Application Specialist
Posted 3 days ago
📍 United States, Canada
🔍 Healthcare
🏢 Company: GEHC_ExternalSite
- Minimum 3 years of imaging experience with at least 3 years of PET modality experience
- ARRT or equivalent specific NM modality certification.
- Comfortable in a clinical/patient environment.
- Required to travel extensively 90+% (4-5 days per week including overnights and some weekends) within US and Canada (USCAN) via multiple modes of transportation (car, air travel, train etc.) as necessary.
- Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps)
- Ability to learn specialized industry specific software and provide digital education and training solutions
- Will be required to register with one or more vendor credentialing services by various customer hospitals. This requires, but not limited to, proof of immunization for mumps, measles and rubella(MMR) and hepatitis and drug testing /screening.
- For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
- Develop product, clinical, and software knowledge, skills, and competence within the PET modality.
- Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment
- Provides pre-sale product clinical evaluations and/or educational sessions to potential customers In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
- Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions
- Drive realization of revenue thru execution of on-site or remote clinical education delivery Produce comprehensive, consistent and timely completion of documentation requirements pre through post training
- Provide ongoing post-installation training and support as needed over the lifecycle of the product.
- Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
- Work integrally with associated teams to create, manage, coordinate and deliver training (globally) to internal and external partners and customers. This will include select duties as content developer, trainer, and registrar.
- Developing in-depth knowledge of a technical discipline.
- Uses prior experience and acquired technical expertise to execute policy/strategy.
- In-depth understanding of key business drivers; uses this understanding to accomplish own work.
- In-depth understanding of how work of own team integrates with other teams and contributes to the area.
- Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.
- Uses prior experience and on-the-job training to solve straightforward tasks.
- Has access to technical skills and analytic thinking required to solve problems.
- May use multiple internal sources outside of own team to arrive at decisions.
- A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent.
- Provides informal guidance to new team members
Communication SkillsCustomer servicePresentation skillsAccount ManagementTrainingSales experience
Posted 3 days ago
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