UX Researcher - Remote

Posted 6 days agoViewed

💎 Seniority level: Junior, 2-4 years

📍 Location: United States, Canada

🔍 Industry: Software Development

🏢 Company: Veradigm👥 5001-10000💰 $100,000,000 Post-IPO Equity over 9 years agoInformation Services Electronic Health Record (EHR)Hospital Information Technology Health Care

🗣️ Languages: English

⏳ Experience: 2-4 years

🪄 Skills: Data AnalysisUI DesignUser Experience DesignProduct DevelopmentCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesResearchCross-functional collaborationData visualizationStakeholder managementPrototypingA/B testing

Requirements:

Bachelor's or Master’s Degree in a relevant discipline or equivalent Technical / Business experience required
2-4 years relevant work experience Preferred

Responsibilities:

Collaborate with design, program management, customer-facing teams, and other stakeholders to help identify and prioritize the most critical research questions guided by customer needs and business objectives
Work with stakeholders to establish clear metrics for measuring success and track those metrics over time
Manage recruiting, scheduling, compensation and other logistics for research studies
Plan and execute research using a variety of methods such as surveys, field research, interviews, concept testing, diary studies, usability testing (remote and in-person), etc
Partner with product designers and product managers to validate and test design prototypes
Analyze research data and create actionable insights and recommendations for the team and company to deliver continual customer experience improvements
Review and integrate analytics data to bring a holistic view to overall research insights
Share research findings to all levels of the organization through a variety of creative formats (insight decks, videos, etc.) to help our organization maintain a deep understanding and empathy for our customers
Advocate for the voice of the customer throughout the organization

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