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Growth Account Executive, SMB
Posted 2 days agoViewed
💎 Seniority level: Executive, 2+ years
🔍 Industry: SaaS
🏢 Company: Spellbook👥 11-50💰 $19,961,629 Series A about 1 year agoDeveloper ToolsArtificial Intelligence (AI)Legal TechSoftware
⏳ Experience: 2+ years
Requirements:
- 2+ years of quota-carrying sales experience, ideally in SaaS or B2B environments with a focus on expansion sales, upselling, or account growth.
- Strong ability to identify and act on customer pain points to position relevant solutions.
- Data-driven mindset with experience analyzing customer behavior, product usage, and engagement metrics to drive expansion.
- Self-starter who thrives in a fast-paced, unstructured environment and is comfortable iterating on strategies.
- Excellent communication and persuasion skills, with the ability to present compelling value propositions and handle objections.
- Passion for AI-driven technology and excitement about revolutionizing the legal industry.
Responsibilities:
- Identify and execute upsell and cross-sell opportunities by analyzing customer usage, license utilization, and engagement data.
- Conduct discovery and expansion calls to uncover customer needs and align them with higher-tier plans and additional features.
- Maintain and enhance customer relationships to ensure long-term value and account expansion.
- Develop and implement automation playbooks that trigger expansion opportunities based on customer activity.
- Present data-driven recommendations to customers that align with their evolving goals and business needs.
- Work closely with the Product team to relay customer feedback that informs future developments and optimizations.
- Consistently meet or exceed expansion revenue targets and contribute to the overall sales team’s success.
- Ensure accurate and timely data entry in HubSpot for pipeline and forecasting accuracy.
- Collaborate cross-functionally to continuously refine and improve the expansion playbook.
- Other responsibilities as required.
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