Senior Director, Therapy

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Requirements:

• 8+ years of experience in a leadership role (leader of leaders), managing large behavioral health teams providing evidence-based care in a virtual model, with a commitment to quality and patient outcomes.
• Experience working in a fast-paced, high-growth environment, with proven success in strategic leadership and team development.
• Experience building mechanisms to drive teams to deliver on outcomes.
• Strong ability to build relationships and lead across different levels of an organization, with expertise in promoting ideas, resolving conflicts, and driving strategic initiatives.
• Demonstrated success in identifying and solving complex problems, particularly in clinical or operational contexts.
• Team builder and champion of a positive, collaborative work culture.
• Strong analytical and problem-solving skills, with the ability to translate data insights into strategic actions.
• Excellent oral and written communication skills.
• Ability to multitask, prioritize, and manage multiple projects and teams simultaneously in a dynamic environment.

Responsibilities:

• Develop and implement an operational approach for Equip’s Therapy team, aligned with goals related to fidelity to treatment, patient engagement/satisfaction, and quality outcomes that drive scalability and consistent execution.
• Supervise the development, implementation, and operation of a quality assurance program as it relates to patient care and participate in quality improvement processes.
• Own and monitor performance metrics to deliver on the Therapy team goals, collaborating with the Data & Insights team to track provider and supervisor outcomes, using data to inform decisions.
• Continually evaluate Therapy team protocols and processes to ensure care is delivered consistently, effectively, and efficiently.
• Partner with Product & Engineering to identify and prioritize needs for integration into technology platforms.Lead implementation of Equip initiatives within the Therapy team.
• Lead and mentor Therapy team leaders, providing direction and support to ensure consistent solutions that enhance patient experience and care standards.
• Delegate and coordinate responsibilities among Regional Therapy Managers (RTMs) to ensure effective leadership and operations within the Therapy team.
• Collaborate with Clinical and Operations team leaders to promote a team-based approach to care delivery.
• Assess and identify needs for provider supervision and education.
• Manage hiring, development, and broadly setting and reinforcing performance expectations of Therapists.
• Guiding RTMs in their oversight of leaders who provide regular feedback to Therapists, conduct performance reviews, and address any performance issues as necessary.