Payor Partnerships Manager

View full description

Requirements:

• Bachelor's degree from an accredited institution.
• Previous experience in mental health working with Managed Care Organizations.
• Proven experience working with multidisciplinary teams to deliver against aggressive project timelines using project management tools and processes.
• Strong interpersonal skills with a proven ability to build strong working relationships, navigate various roles and responsibilities within complex organizations, and effectively represent the needs of both the Equip team and the health partner client.
• Demonstrated experience owning and managing multiple concurrent relationships with a diverse client base.
• Key analytical abilities to generate program KPIs and insights both for internal and external stakeholders with an eye towards operational excellence and superior value delivery.
• Strong understanding of the healthcare landscape, specifically payer and provider-focused.
• A passion for living Equip's mission and values.

Responsibilities:

• Support multiple health plan partners from implementation through ongoing value delivery.
• Serve as an intermediary to fairly represent client interests and needs to internal stakeholders at Equip including product feedback, operational design/support, member support, and clinical care.
• Quarterback day-to-day program delivery, working closely with internal stakeholders to deliver on program KPIs.
• Partner with the Patient Acquisition team to execute on payor penetration strategy to identify referral partners within each health plan.
• Accountable for health plan satisfaction, renewals & expansion opportunities to new markets, states, and lines of business, contract adherence, contract P&L, and contract utilization.
• Produce and deliver high-quality, actionable client meeting agendas, report content, etc.
• Ensure our clients are well-positioned for program success by executing a best-in-class implementation and account management strategy that achieves key program milestones and exceeds expectations.
• Perform other duties as assigned.