Customer Success Engineer - WEST/CENTRAL

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Requirements:

• 5+ years work experience in similar customer facing positions (e.g. Solution Engineer) within Enterprise level businesses.
• Ability to frame and simplify content and messaging for various audiences: technical, management and executive.
• Ability to understand technology and translate to business implications, driving value realization conversations.

Responsibilities:

• Working with Customer Success and Sales teams to drive value and customer outcomes across all segments.
• Engaging with large customers through technical workshops and providing them recommendations related to their environment with the objective to increase their Value Realization.
• Presenting in customer events such as Zscaler User Groups covering best practices for achieving goals, experiences and recommendations around Zscaler technology.
• Delivering internal technical sessions to Customer Success Managers to helping them drive technology adoption at scale through training and building adoption playbooks.
• Working cross functionally with Customer Success, Product Engineering and Support teams across Zscaler.