Accounts Receivable (AR) Team Lead

Posted 14 days agoViewed

💎 Seniority level: Lead, Proven experience in accounts receivable, finance, customer service, or sales, with prior leadership experience preferred.

📍 Location: Serbia

🏢 Company: HeadQuarters

🗣️ Languages: English

⏳ Experience: Proven experience in accounts receivable, finance, customer service, or sales, with prior leadership experience preferred.

🪄 Skills: LeadershipSQLData AnalysisExcel VBAPeople ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAgile methodologiesMentoringAccountingWritten communicationCoachingTeamworkReportingClient relationship managementBudgetingSales experienceData visualizationTeam managementProcess improvementFinancial analysisFinanceEnglish communication

Requirements:

Strong Excel and reporting skills; ability to analyze aging reports and financial data.
Solid understanding of invoicing, payment reconciliation, and collections strategies.
Excellent English proficiency, both written and spoken; ability to communicate with clients professionally via email, phone, and text.
Strong ability to coach, mentor, and manage a team to drive results.
Proactive mindset with the ability to troubleshoot issues and optimize processes.
Ability to use Excel (VLOOKUP, PivotTables, data validation, etc.) to figure things out.

Responsibilities:

Lead a team of AR Representatives to achieve collections goals.
Provide coaching, training, and performance evaluations to enhance productivity within a 10-person team.
Assign accounts strategically in collaboration with the AR Manager to optimize collections efforts.
Monitor team time tracking, address issues, and conduct analysis to improve efficiency.
Generate and analyze aging reports to track outstanding balances and collections progress.
Attend client meetings, maintain relationships, and identify upsell/cross-sell opportunities.
Work closely with internal teams, including sales and accounting, to resolve payment discrepancies and streamline workflows.
Develop and maintain Standard Operating Procedures (SOPs) to improve AR workflows and efficiency.
Manage the internal knowledge base and create training programs to enhance team capabilities.
Provide weekly and monthly reports to internal and external stakeholders, including the AR Manager, detailing team performance and goal achievement.
Manage ad-hoc projects assigned by the AR Manager, ensuring timely completion.

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