Regional Sales Manager Strategic Accounts - (Eastern Region)

View full description

Requirements:

• Minimum of 5 years relevant experience in a high performance sales environment.
• Experience successfully managing in a remote/virtual environment.
• Experience tracking, measuring and being accountable to defined KPI's.
• Ability to work effectively, both independently and in a team environment.
• Ability to work and influence decisions cross functionally and within Sr. leadership.
• Ability to exercise independent judgment and discretion in performing duties.
• Ability to be a self-starter and utilize proactive approach to achieve results.
• Superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures.
• Excellent problem solving and troubleshooting skills.
• Flexible schedule and strong sense of urgency.
• Exceptional communication skills, both verbal and written.
• Knowledge of, and or previous experience with Microsoft office, & Gsuite (gmail, google calendar, docs etc).

Responsibilities:

• Manage a portfolio of many of Realtor.com's largest subscription customers to achieve monthly sales goals.
• Maintain existing relationships and generate revenue by upselling new and existing products to Realtor.com customers.
• Generate new enterprise-level relationships by selling emergent products and solutions to prospective customers.
• Collaborate with sales operations and sales leadership to develop customer profiles and sales strategies.
• Serve as the main point of contact and solutions expert for strategic customers with complex and developing needs.
• Own the renewal process for customers in the strategic accounts manager’s book of business.
• Drives alignment/consistency/cohesiveness to achieve department & company goals.
• Grows and leads an innovative, creative and fun environment where employees strive to deliver world-class customer experiences.
• Effectively guide and lead the workforce by establishing goals, directing their work, providing insights and developing their skills.
• Responsible for the achievement of overall goals with a focus KPIs and metrics including dials, utilization, successful activities, and closes while continuously improving the quality of services provided to agents and brokers.
• Partner and communicate with other departments to identify areas of opportunity, improve use of technology and develop solutions to improve efficiency, quality, culture and overall performance.
• Collaborate with quality to understand emerging trends and implement best practices.
• Works with leadership teams to develop and optimize strategies in an ever-changing environment.