Expert Implementation Consultant - Pharmacy / Prof Svcs (Remote)

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Requirements:

• 4-7 years relevant work experience related to pharmacy workflow in a hospital setting.
• Demonstrated understanding of electronic prescribing and related workflows.
• Experience implementing and supporting healthcare IT applications, ideally within a hospital environment.
• Experience training end-users on software applications.
• Strong understanding of hospital pharmacy operations, including inventory management and general workflow.
• Ability to communicate effectively with end-users, IT staff, and other stakeholders.
• Knowledge / experience with our Paragon solution a plus.

Responsibilities:

• Apply detailed knowledge of Altera’s Paragon products and solutions, specifically within the Pharmacy domain, to implement Altera’s Paragon software at client sites.
• Perform all project workplan tasks for the assigned role in accordance with contracted project scope.
• Perform system configuration tasks and provides system configuration consultation to clients, with a focus on Pharmacy workflows and best practices.
• Provide workflow consultation and guidance, aligned with Altera’s recommendations, to clients, specifically regarding Pharmacy operations and integration with related hospital systems (Orders, CPOE, Nursing, Meds Admin).
• Identify and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation project.
• Provide training to client Pharmacy staff and IT personnel on the use of the Paragon Pharmacy application and related modules. This includes training the trainers at client sites.
• Manage software upgrades and provides training to clients on new functionality.
• Meet or exceed utilization targets set by the organization.
• Set appropriate expectations with clients and manages them throughout the project life cycle.
• Execute all tasks related to a contracted project role, within the Pharmacy domain, independently.
• Provide feedback to appropriate internal organizational groups on software and methodology improvements.
• Facilitate the process of defining expectations by asking key questions that help clients discover their needs.
• Build trust by communicating effectively with clients about issues and concerns; develop and present recommendations that address key client objectives.