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Support Operations Coordinator
Posted 9 days agoViewed
💎 Seniority level: Entry
💸 Salary: 35000.0 - 40000.0 USD per year
🔍 Industry: Fleet Management
🏢 Company: Fleetworthy
Requirements:
- Excitement about iterative process improvement and innovation
- Commitment to delivering the right outcomes and results
- A growth mindset
- Strong organizational skills and attention to detail
- Proficient in MS Office – Excel, Word, and Outlook, preferred
- Possesses and demonstrates Fleetworthy Core Competencies and Values
- HS diploma/GED; Associate/Bachelors’ degree a plus
Responsibilities:
- Process existing customers toll and violations data as needed
- Continually seek process improvement and efficiencies and communicate ideas and suggestions
- Update existing SOPs as needed; collaborate on the creation of SOPs for new and evolving processes
- Research and troubleshoot issues, occasionally in collaboration with toll agency partners and cross-functional internal teams.
- Leverage Salesforce CRM for internal and customer communications
- New accounts setup
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