Staff Product Designer, AI

View full description

Requirements:

• 8+ years of experience designing and shipping complex web-based products founded in data and customer insights.
• Experience designing for AI-driven products, including conversational interfaces, generative AI applications, or recommendation systems.
• Deep understanding of AI/LLM usability challenges, including trust, explainability, and interaction models.
• Strong ability to balance automation with user control, ensuring AI enhances rather than replaces human decision-making.
• You have experience creating and maintaining components across multiple product surfaces in Figma.
• You have a passion for typography and copywriting and know how to write a simple, compelling microcopy to support your UI design.
• You’re experimentation-oriented – You have the ability to conduct user interviews, analyze the results of interviews, form hypothesis, test hypothesis with users via prototypes or product experimentation, and iterate.

Responsibilities:

• Working with the Product Manager on your squad to help brainstorm, build & validate solutions to user problems & goals.
• Designing intuitive, explainable, and user-centered AI/LLM-powered experiences that seamlessly integrate into Apollo’s product ecosystem.
• Collaborating with AI engineers and data scientists to understand model capabilities, limitations, and optimal UX patterns for AI-driven workflows.
• Defining user interaction models for AI-driven automations, recommendations, and conversational interfaces while ensuring transparency and user control.
• Crafting scalable design patterns for AI explanations, feedback loops, and confidence levels in results.Collaborating with other Designers to provide feedback, share + learn best practices & maintain a cohesive experience in the product.
• Interviewing users to validate designs & learn about user problems.
• Using & building upon our design system to update portions of your surface.
• Consistently integrating quantitative and qualitative data into essential product decisions.
• Collaborating with your squad to identify the highest impact areas to work on, develop hypothesis, test, and iterate