Portuguese Speaking Travel Representative - Remote in Greece

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Requirements:

• Fluency in Portuguese and English is required
• Experience in customer service or the travel sector is preferred.
• Excellent communication and interpersonal skills to engage with clients effectively.
• Ability to multitask and manage time efficiently in a remote working environment.
• Familiarity with travel booking software and basic computer skills.
• A strong passion for travel and dedication to delivering outstanding customer service.
• Willingness to work flexible hours, including weekends and holidays, if necessary.

Responsibilities:

• Engage with Portuguese-speaking clients via phone, email, and chat to assist with their travel inquiries and bookings.
• Provide customized travel advice tailored to the specific needs and desires of clients.
• Address and resolve client issues and inquiries to ensure high levels of satisfaction.
• Maintain organized records of client interactions and travel bookings in our system.
• Keep up-to-date with popular travel destinations and services to inform clients effectively.
• Work collaboratively with team members to enhance the overall customer experience.
• Promote additional travel services and products that may interest clients.