Salesforce Business Analyst (Contract-to-Hire, Part-Time)

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Requirements:

• Proven experience as a Salesforce Business Analyst or in a similar role.
• Strong understanding of Salesforce Sales Cloud and Service Cloud.
• Ability to elicit, document, and translate business needs into technical requirements.
• Experience supporting Salesforce admins and stakeholders.
• Excellent communication and collaboration skills in a remote setting.
• Ability to work a minimum of 10 hours per week, with potential for 20-30 hours per week based on project needs.

Responsibilities:

• Act as a bridge between business stakeholders, Salesforce admins, and technical teams.
• Gather and document business requirements, translating them into Salesforce solutions.
• Analyze existing Salesforce processes and recommend improvements.
• Support Salesforce configuration changes (flows, reports, dashboards, etc.).
• Assist with user training, documentation, and change management.
• Work with cross-functional teams across the US and Canada in a remote capacity.
• Ensure solutions align with business goals and Salesforce best practices.
• Collaborate in an EST time zone working environment.