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Sales Engineer (CST/EST)

Posted 14 days agoViewed

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💎 Seniority level: Middle, 3+ years

📍 Location: United States, CST, EST

🔍 Industry: Software Development

🏢 Company: M-Files👥 501-1000💰 $81,797,993 Series C about 4 years agoBusiness Process Automation (BPA)Cloud ComputingSaaSDocument ManagementKnowledge ManagementInformation TechnologyEnterprise SoftwareSoftware

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Communication SkillsRESTful APIsSales experienceTechnical supportCRMScriptingSaaS

Requirements:
  • Proven experience (typically 3+ years) in a pre-sales environment, supporting sales cycles.
  • Strong communication skills, both written and verbal.
  • Ability to translate complex technical concepts into clear, compelling messages for non-technical audiences.
  • Bachelor’s degree in a relevant field (Computer Science, MIS, Engineering, etc.) preferred.
Responsibilities:
  • Collaborate with sales representatives to provide technical expertise during the sales process.
  • Assist in qualifying opportunities and managing proof-of-concept (POC) processes.
  • Script, configure and deliver value-driven product demos to prospects.
  • Understand the product thoroughly and explain its value, benefits, features and technical details to potential clients.
  • Address technical objections or questions raised by prospects.
  • Assist developers with initial integrations and third-party solutions.
  • Build strong relationships with customers by understanding their needs and tailoring technical solutions.
  • Work closely with internal teams (engineering, product, and support) to ensure customer success.
  • Collaborate with sales teams to chase leads, convert customers, and upsell to existing clients.
  • Provide technical thought leadership to maximize business value for customers.
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