Commercial Contract Manager

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Requirements:

• A bachelor’s degree
• 7+ years of experience as a Contracts Manager, Contracts Specialist, or Contracts Paralegal, which includes exposure and proficiency drafting and negotiating MSAs, SOWs and NDAs across various categories of spend
• Experience using commercial contracting tools, including Agiloft CLM, Ironclad CLM, Microsoft Office Suite, Google Suite, Oracle ERP, ServiceNow, OneTrust, DocuSign, and Adobe Acrobat Pro
• Outstanding communication skills, both written and verbal, and strong attention to detail with a customer-first attitude
• Be a process-minded and oriented professional
• Ability to work in a fast-paced and ever-changing environment with minimal supervision

Responsibilities:

• Advise, draft and negotiate a variety of: (a) technology contracts, including software-as-a-service (SaaS) agreements, IT services agreements and software licenses; (b) professional services, consulting services and business process outsourcing contracts; (c) commercial agreements, including supply/purchase contracts, services agreements and non-disclosure agreements; and (d) data contracts, including hosting agreements, data processing agreements, data security agreements, etc.
• Independently negotiate MSAs, SOWs and NDAs on Twilio’s template and vendor’s template
• Draft and negotiate non-standard contractual terms and language from scratch into MSAs and SOWs
• Be an operational expert on Twilio’s Global Procurement contracting processes
• Serve as a point of contact to provide commercial contracts-related education and process guidance to your Global Procurement clients
• Contribute to your knowledge and learnings from novel situations to the Global Procurement Playbook
• Provide support on a variety of ad-hoc operational projects and tasks
• Develop, assist and provide training and enablement resources to Global Procurement clients