Presales Representative with French & Spanish - Remote in Spain

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Requirements:

• C2/advanced level of French and Spanish with an excellent English level (spoken & written) is required
• Degree in Biology, Biochemistry, Chemistry, Biotechnology, Biomedicine, or similar fields is desirable
• Strong technical aptitude and ability to quickly learn and understand complex scientific concepts.
• Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development.
• Previous sales experience in managing own sales funnels and being in close contact with clients
• Previous experience with analytical instrumentation sales (CMR) and Microsoft Office are desirable
• Able to multitask and stay detail oriented
• Knowledge of Business Intelligence tools
• Motivation & personality seeking customer satisfaction in a multi-stakeholder environment
• Experience working in a lab environment or in service sales
• Experience in a call centre environment performing outbound calls
• Experience working in a lab environment or in service sales

Responsibilities:

• Execute daily outbound phone calls and respond to emails regarding clients inquiries and detect and establish new business possibilities in selected market area
• Assure client satisfaction by excellent customer care in every contact throughout the sales cycle.
• Proactively detect possibilities of cross-selling and up-selling and establish new business possibilities
• Retain and grow the existing base of customers
• Interpret customer needs and proactively act to understand those needs