Lifecycle Marketing Associate (Remote US Only)

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Requirements:

• 2+ years of relevant experience in consumer and lifecycle marketing.
• A bias toward action and execution.
• Comfort with ambiguity and a refined palate for controlled chaos.
• Unfettered creativity.
• Intuition on what it takes to create delightful, consumer-oriented experiences to not only acquire customers, but retain them.
• Great communication skills that help you work across departments to make marketing visions come to life.

Responsibilities:

• Develop and execute initiatives that drive positive customer perception, acquisition, and retention through our email and SMS channels.
• Bring innovative acquisition ideas—and bring them to life.
• Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.
• Rapidly produce and launch concepts while laughing in the face of potential failure.
• Serve as the go-to liaison with cross-functional and creative partners. Define initiative-level roadmaps of supporting workstreams to ensure work delivers on goals and your deadlines are met.
• Provide up-to-date visibility into current projects and ensure the right stakeholders and cross-functional team members are involved at the right time. You’ll document decisions and actions items and follow up with owners on commitments.
• Learn and become a guardian of the Solace brand and user expectations, upholding standards and best practices across every touchpoint.