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Growth Operations Associate
Posted 18 days agoViewed
💎 Seniority level: Junior, 2 years
📍 Location: Brazil, Argentina, Chile, Mexico
🔍 Industry: Healthcare
🏢 Company: Genesis Orthopedics & Sports Medicine
🗣️ Languages: English
⏳ Experience: 2 years
Requirements:
- Bachelor’s degree in business, healthcare administration, operations, or a related field.
- At least 2 years of experience in operations, business development, or a similar role.
- Proficiency in CRM systems, spreadsheets (Excel/Google Sheets), and data analysis tools.
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Analytical mindset with a focus on problem-solving and process improvement.
- Ability to work both independently and collaboratively in a dynamic environment.
Responsibilities:
- Streamline workflows and support cross-departmental coordination to optimize operational efficiency.
- Oversee and maintain internal systems (e.g., EPIC, CRM platforms) to track leads, referrals, and growth initiatives.
- Assist in the development and documentation of operational processes and best practices.
- Collaborate with leadership to identify opportunities for market expansion and revenue growth.
- Conduct research and analyze data to support strategic planning and decision-making.
- Monitor performance metrics, generate reports, and present findings to the team.
- Partner with the marketing team to create and implement campaigns for new patient acquisition.
- Maintain relationships with referral sources, partners, and stakeholders to support growth objectives.
- Track and analyze the performance of outreach efforts and propose adjustments as needed.
- Manage growth-related projects from inception to completion, ensuring deadlines and goals are met.
- Communicate progress and challenges to relevant stakeholders regularly.
- Schedule and coordinate meetings, events, and follow-ups with key stakeholders.
- Support other growth-related activities and ad-hoc tasks as needed.
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