Appointment Setter - (Phone)

Posted 18 days agoViewed

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💎 Seniority level: Junior, 1 year

📍 Location: Colombia

🔍 Industry: Customer Service

🏢 Company: Sheridan St.

🗣️ Languages: English

⏳ Experience: 1 year

🪄 Skills: Customer serviceFluency in EnglishStrong communication skillsComputer skills

Requirements:

College degree or above
Advanced English speaker
Minimum 1 year experience in customer service
High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit.
Ability to work under pressure, strong communication skills and exceed beyond expectation.
Passionate for customer service industry and can accept to work under different work shifts.
Good Computer

Responsibilities:

Handle inbound/outbound calls, live chat and other service methods
Follow communication procedures, guidelines, and scripts
Book appointments for our clients and provide them with the best possible lead
Go the extra mile to engage customers