Enterprise Account Executive - Central, Conversational AI

Posted 15 days agoViewed

💎 Seniority level: Executive, 5-7 years

📍 Location: United States

💸 Salary: 200000.0 - 250000.0 USD per year

🔍 Industry: Conversational AI

🏢 Company: Observe.AI👥 251-500💰 $125,000,000 Series C almost 3 years agoCustomer Service Artificial Intelligence (AI)SaaS Machine Learning Natural Language Processing Speech Recognition

🗣️ Languages: English

⏳ Experience: 5-7 years

🪄 Skills: Artificial IntelligenceMachine LearningSalesforceCustomer serviceRESTful APIsAccount ManagementClient relationship managementStrong communication skillsCross-functional collaborationSales experienceCRMSaaS

Requirements:

5-7 years of experience in enterprise SaaS sales, with a focus on new product launches or experience working at startups in their early journey
Experience selling Contact Center or related technologies is a must
Experience selling AI product is a must including but not limited to NLP, LLM related products
Experience selling Conversational AI products is good to have
Experience building and iterating on the collateral needed to prove customer value prop and sell
Excellent communication and storytelling skills

Responsibilities:

Leverage expert knowledge of contact center market and AI technology to diagnose customers problems and effectively position Observe.AI’s Conversational AI product for customer value
Validate there is a real user need in the market that will be served by this new product
Identify end user persona to gain understanding of prospects goals, pain points and unmet needs (and where Observe.AI can solve)
You will prospect, develop, create sales pipeline and close new customers onto our Observe.AI Platform through inbound and outbound efforts
Own the full sales-cycle from lead to close
Educate and consult customers on the value of our new product throughout the sales and adoption cycle
Develop and implement sales strategies to drive adoption of our new Conversational AI product
Manage the full sales cycle, from prospecting to closing enterprise-level deals
Collaborate with cross-functional teams to refine product based on market need
Prioritize opportunities and manage a high volume of inbound and outbound email efficiently
Design, develop, and deliver client facing sales content and presentations, etc.
Foster relationships with senior executives and decision makers across all industries
Clearly articulate the product's value proposition through various channels
Forecast performance against sales targets with a high degree of accuracy using a combination of bottoms up deal by deal commits and top down territory analysis
Monitoring sales and tracking relevant KPIs to evaluate the business strategy

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