🪄 Skills: PostgreSQLSQLCloud ComputingKubernetesLinuxTroubleshootingAnsibleScriptingEnglish communication
Requirements:
Good hands-on knowledge of PostgreSQL, PostgreSQL Provided tools and Contribution modules
Be a skilled with some of the PostgreSQL ecosystem of tools and technologies
Knowledgeable about performance tuning, query optimization, & index tuning
Know-how of backup solutions such as pg base backup, pgBackRest and WAL-G, etc, and also the Point-in-Time-Recovery
Some experience with high availability solutions (replication, routers, proxies, etc)
Demonstrable experience of administering Linux based systems
Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
Experience working with customers in English
Responsibilities:
Helping our customers’ DBA teams when they need expert assistance.
Gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice.
Performing screen-sharing sessions to help them quickly navigate and resolve issues for more serious and production-impacting issues.
Authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer-facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.