Why is remote work so nice? Let's try to see!
Apply
Community Insights Lead
Posted 18 days agoInactiveViewed
💎 Seniority level: Experience managing a team
📍 Location: Canada, BST, PST
🔍 Industry: Community Management
🏢 Company: Standing on Giants👥 11-50Management ConsultingConsultingProfessional Services
🗣️ Languages: English
⏳ Experience: Experience managing a team
Requirements:
- Fluent in English with exceptional written and verbal communication skills
- Competence in data analysis and good understanding of analytics & reporting tools
- Flare for impact tracking and creative data deep diving
- Keen interest in AI and how it can improve efficiencies and deepen reporting
- Great attention to detail with strong organisational and prioritisation skills
- Experience managing a team
- Strong problem-solving and analytical skills
- Familiar with Google suite and other content and data processing softwares’
- Proficient in MS Excel
- Interest in online communities and social media channels
- Ability to cope with a fast-paced work environment and change
- Good technical understanding and ability to pick up new tools quickly
- Experience with Looker Studio
- Experience with social media listening tools
Responsibilities:
- Lead a team of analysts and specialists across BST and PST time zones
- Inspire and motivate team members, effectively manage people, foster clear communication, and coordinate resources and tasks to achieve set objectives.
- Maintain regular communication with the client, utilising both qualitative and quantitative information to ensure the right decisions are made for both the community and business.
- Working closely with Client stakeholders, planning and implementing insights and reporting strategy aligned to business needs with ability to pivot as they evolve.
- Build recurring and ad hoc insights reports
- Track and analyse community data and feedback
- Identify trends and themes and summarise them clearly and succinctly
- Provide operational data and insights support to the wider business where needed
Related Articles
Posted 7 months ago
Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?
Posted 7 months ago
Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.
Posted 7 months ago
Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.
Posted 7 months ago
Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.