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Senior Enterprise Solutions/Value Engineer (Process Intelligence & Task Mining)
Posted 21 days agoViewed
🔍 Industry: Software Development
🏢 Company: Mimica👥 1-10💰 $650,564 Seed over 3 years agoFood and BeveragePackaging Services
Requirements:
- Background in Solution Architecture, Sales Engineering or Implementation/Management Consulting, shaping solutions that add strategic and quantitative value.
- Experience in devising and delivering complex enterprise software/SaaS solutions, tying them to customers’ business initiatives, pain points and long-term roadmaps.
- Track record of successfully scoping, managing and executing pilots and production implementations, overcoming objections and removing friction in the pre-sales process.
- Superior communication skills with the ability to switch between being deep in the weeds and taking the 10,000-foot view when presenting to stakeholders.
- Empathy and product intuition – absorbing and interpreting feedback and working through and with others across functions to continually evolve Mimica’s capabilities.
- Desire to continuously learn and improve your knowledge of our platform, our differentiating value and advancements in the Intelligent Automation domain.
Responsibilities:
- Collaborating with AEs in discovery calls, qualifying prospects, and gathering requirements.
- Leading demos and supporting technical evaluations for the Mimica platform, ensuring a path to value realization and positive ROI.
- Building and executing POC plans with success criteria, managing scopes, expectations, and timelines, and acting as the point of contact for questions, issues, or escalations.
- Serving as the Voice of the Customer, providing insights to engineering and product teams and input for improvements and new feature development.
- Contributing to product documentation by adding clear explanations, examples, and how-to guides.
- Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations.
- Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers specific to each industry, vertical, or function.
- Nurturing strong relationships with key decision-makers at all levels, turning them into advocates and champions.
- Acting as a trusted advisor for customers, deepening relationships and driving account growth including renewals and upsells.
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