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Director, Product Design & User Research
Posted 22 days agoViewed
💎 Seniority level: Director, 8+ years
💸 Salary: 200000.0 - 220000.0 USD per year
🔍 Industry: Software Development
🏢 Company: RapidSOS👥 251-500💰 $75,000,000 Series C about 1 year agoArtificial Intelligence (AI)Mobile AppsPublic Safety
⏳ Experience: 8+ years
Requirements:
- 8+ years of experience in user research, product design, or related fields, with at least 3 years in a leadership role.
- Strong understanding of modern web design principles and methodologies.
- Proven expertise in both product design and research, with a hands-on approach and the ability to lead effectively in both disciplines.
- Proven ability to manage and mentor a team, fostering an environment of collaboration and innovation.
- Exceptional verbal, written, and visual communication skills. Strong ability to advocate for design and research priorities.
- Demonstrated success in working cross-functionally with product managers, engineers, and other stakeholders.
- Proficiency with research tools, design software (e.g., Figma, Adobe Creative Suite), usability and user testing platforms.
Responsibilities:
- Lead and oversee comprehensive user research initiatives to deeply understand customer needs, pain points, and workflows.
- Translate research findings into actionable insights that shape product design and strategy.
- Advocate for the user and their experience at every stage of the product development lifecycle.
- Design and oversee intuitive, modern, and visually appealing web interfaces, ensuring a seamless and engaging user experience.
- Ensure that all designs meet usability, accessibility, and scalability standards.
- Lead design reviews and provide constructive feedback to the team.
- Manage, mentor, and inspire a team of 2-3 researchers and designers, fostering a culture of creativity, collaboration, and continuous learning.
- Set clear goals, provide regular performance feedback, and support professional growth.
- Work closely with Product Management, Engineering, and other stakeholders to align research and design efforts with business objectives.
- Facilitate effective communication between teams to ensure seamless integration of research insights into the product development lifecycle.
- Champion user-centric design principles across the organization.
- Communicate research findings, design decisions, and project progress effectively to technical and non-technical audiences.
- Advocate for resources, timelines, and priorities to support the research and design team’s success.
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