Dutch Speaking Client Representative - Remote in Greece

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Requirements:

• Fluency in Dutch (both written and spoken) is essential; proficiency in English is an advantage.
• Previous experience in customer service or client support is preferred.
• Exceptional communication and interpersonal skills.
• Ability to troubleshoot issues and provide effective solutions.
• Comfortable using technology and CRM systems for managing client interactions.
• Self-disciplined and able to work independently in a remote environment.
• Strong commitment to customer satisfaction and team collaboration.

Responsibilities:

• Assist Dutch-speaking clients with their inquiries via phone, email, and chat.
• Provide detailed information about our products and services, helping clients make informed decisions.
• Resolve client issues promptly and effectively, ensuring a high level of satisfaction.
• Document and track client interactions and feedback for continuous improvement.
• Collaborate with internal teams to address client needs and enhance service delivery.
• Stay informed about product updates and industry trends to better serve clients.
• Promote a positive brand image through professional and courteous client engagement.