Dutch Speaking Customer Care Specialist - Remote in Greece

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Requirements:

• Fluency in Dutch is required; proficiency in English is advantageous.
• Previous experience in customer service is preferred but not mandatory.
• Exceptional communication and interpersonal skills are essential.
• Comfortable using computer systems and customer service software.
• A proactive attitude with strong problem-solving skills.
• Ability to work independently in a remote environment.
• Willingness to embrace a flexible work schedule as needed.

Responsibilities:

• Deliver excellent customer service to Dutch-speaking customers via phone, email, and live chat.
• Address and resolve customer inquiries and issues promptly and effectively.
• Provide detailed information about products and services, guiding customers in their decisions.
• Maintain a friendly and professional demeanor in all client interactions.
• Document customer interactions accurately and maintain organized records.
• Collaborate with team members to enhance customer service quality and identify areas for improvement.
• Engage in ongoing training to stay updated on products and best practices in customer support.