Global Benefits Specialist

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Requirements:

• Proficient in English with great communication and interpersonal skills
• An understanding of international benefits programs and regulatory requirements in at least one country (health, wellness, retirement and/or other employee benefits)
• At least 1-2 years of experience in benefits administration or HR within a global environment, ideally within an Employer of Record or similar organisation
• Comfortable learning new software and tools quickly and have experience with spreadsheets and databases

Responsibilities:

• Benefits administration and management, including insurances, retirement plans, flexible benefits, wellness programmes and other country-specific benefits
• Data and vendor management - working closely with benefits vendors and partners and maintaining accurate data records for compliance and reporting
• Process management and improvement
• Sales and customer support - lead on prospect sales calls and respond to benefits related queries with subject matter expert benefits knowledge
• Assist as appropriate with design and implementation of new benefits programs, including setting up delivery and support processes
• Writing knowledge based articles, solutions and FAQs for publication to customers and company knowledge base
• Support with other ad hoc tasks as required