Hubspot CRM Specialist

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Requirements:

• 4+ years of experience in HubSpot administration or CRM support roles.
• Experience in a sales, marketing, or revenue operations environment is preferred.
• Basic knowledge of reporting tools and data management is a plus (e.g., Excel, Tableau, SQL).

Responsibilities:

• Manage and maintain the HubSpot CRM to ensure optimal performance and alignment with business processes.
• Provide first-line support for troubleshooting and resolving technical issues within HubSpot.
• Implement and manage HubSpot workflows, sequences, and integrations to streamline processes.
• Maintain accurate and consistent data within HubSpot and ensure compliance with company standards.
• Train team members on best practices for using HubSpot effectively.
• Create and maintain user guides, training materials, and FAQs for internal teams.
• Act as the point of contact for HubSpot-related queries and assist teams in becoming self-sufficient.
• Monitor data quality, deduplicate records, and address inconsistencies in the CRM.
• Develop and maintain reports and dashboards to track performance metrics and provide insights for sales, marketing, and customer success teams.
• Support ad-hoc data analysis requests to inform strategic decisions.
• Identify inefficiencies in current HubSpot workflows and recommend improvements.
• Assist in designing and implementing scalable processes to support the revenue team’s growth.
• Work with the Revenue Operations team to align HubSpot processes with broader business goals.
• Collaborate with sales, marketing, and customer success teams to ensure their needs are met within HubSpot.
• Serve as the go-to person for HubSpot configuration and setup for cross-functional projects.
• Support stakeholders in setting up campaigns, lead allocation, and pipeline tracking.