Spanish speaking Customer Advisor - Remote in Greece

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Requirements:

• Fluency in Spanish and English is essential; knowledge of additional languages is a plus.
• Previous customer service experience or a related role is preferred.
• Strong communication and interpersonal skills, with a focus on customer satisfaction.
• Problem-solving skills to efficiently address customer inquiries and issues.
• Detail-oriented with excellent organizational abilities.
• A genuine interest in the products and services offered is an advantage.
• Must have a reliable internet connection and a suitable working environment for remote tasks.

Responsibilities:

• Deliver high-quality customer service to Spanish-speaking clients through various communication channels.
• Address customer inquiries, problems, and feedback promptly and professionally.
• Guide customers in the purchasing process, ensuring they have all the necessary information.
• Resolve customer complaints effectively to maintain customer satisfaction and loyalty.
• Stay informed about product features, promotions, and services to provide accurate information.
• Collaborate with team members to enhance the overall customer experience and service quality.
• Accurately document customer interactions for record-keeping and follow-up purposes.