Systems Integration Engineer

Posted about 1 month agoViewed

View full description

💎 Seniority level: Middle, Minimum 4 years

📍 Location: United States

🔍 Industry: Technology, Customer Service Automation

🏢 Company: Intradiem👥 101-250💰 $35,000,000 Debt Financing over 3 years agoArtificial Intelligence (AI)Virtual Workforce Training SaaS Machine Learning Software

🗣️ Languages: English

⏳ Experience: Minimum 4 years

🪄 Skills: SQLAspect eWFMCiscoTroubleshootingChange ManagementSaaS

Requirements:

Bachelor's Degree in STEM or equivalent
Minimum 4 years experience installing software solutions
Experience working in contact center environments
Experience with ACD technology
Experience delivering technical implementations in SaaS
Strong technical, analytical, and troubleshooting skills

Responsibilities:

Lead technical discussions with clients
Manage implementation of SaaS integrations
Design and conduct Systems Integration Testing (SIT)
Develop and maintain technical documentation