Equipment Retrieval Technician - Philadelphia, PA

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Requirements:

• Highschool diploma or equivalent
• Completion of a comprehensive background check following offer of Agreement
• Valid driver’s license in state of residence with a satisfactory driving record
• Reliable transportation
• Ability to provide proof of motor vehicle insurance
• Knowledge of MS Office, MS Teams

Responsibilities:

• Contact prescribers, caregivers and patients to schedule return services.
• Accept assignments as necessary, which could include daytime, evening, and weekend hours.
• Travel to patient’s homes, hospitals, and other healthcare facilities to provide retrieval services which may or may not include travel to high-risk areas.
• Assist patients in packing up the Assure® system and all components.
• Review and transmit essential paperwork with the patient to retrieve the Assure® garment and WCD system.
• Manage the return of inventory, including the Assure® system kits, garments, and electronic equipment including the drop off of the Assure® system at a local FedEx or approved Walgreens drop off location.
• Coordinate and drop off retrieved equipment at Kestra preferred shipping partner(s).
• Adhere to Pledge of Confidentiality