Dutch Speaking Customer Service For Online Shopping Company - Remote

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💎 Seniority level: Entry, Preferably experience in customer service

📍 Location: Greece

🔍 Industry: Online Retail, E-commerce

🏢 Company: Patrique Mercier Recruitment TR

🗣️ Languages: Dutch, English

⏳ Experience: Preferably experience in customer service

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsFluency in EnglishCRM

Requirements:

Fluency in Dutch and English
Experience in customer service, preferably in e-commerce
Familiarity with CRM systems and online communication tools
Strong communication and problem-solving skills
Detail-oriented with strong organizational abilities

Responsibilities:

Provide outstanding customer service via phone, email, and chat
Assist customers with inquiries regarding products, orders, and returns
Document all interactions in the CRM system
Work closely with internal teams to resolve customer issues
Stay updated on product offerings and promotions
Build and maintain strong relationships with customers