JIRA Administrator, Analyst

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Requirements:

• Minimum of 3+ years of experience as a JIRA Administrator or Expert
• Experience with Jira on the Cloud is required
• Extensive experience managing and configuring JIRA, Agile methodologies, and associated add-ons/plugins
• Strong analytical, problem-solving, and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to work independently, prioritize tasks, and manage time effectively

Responsibilities:

• Manage and maintain JIRA projects, workflows, dashboards, and reports
• Customize JIRA workflows, fields, screens, and permissions
• Develop and maintain JIRA integrations with other systems and tools
• Train and support users on JIRA and related tools
• Provide technical guidance and support to JIRA users
• Manage user access to JIRA and other systems through Active Directory
• Monitor system performance and manage upgrades and patching as necessary
• Consistently demonstrate informed judgement and system knowledge
• Succesfully collaborate with internal teams to drive change and facilitate cooperation among cross functional groups
• Proven ability to work in large, enterprise environments and communicate effectively with stakeholders