ApplySenior Customer Success Manager, Strategic Accounts
Posted about 1 month agoViewed
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💎 Seniority level: Senior, 7 years
📍 Location: United States
🔍 Industry: SaaS, Higher Education
🏢 Company: Element451👥 51-100💰 $175,000,000 Private 3 months agoCRMAnalyticsMarketingSoftware
🗣️ Languages: English
⏳ Experience: 7 years
🪄 Skills: Project ManagementData AnalysisCRMCustomer Success
Requirements:
- Minimum of 7 years in a customer-facing role
- Experience in managing high-value strategic accounts
- Strong analytical and problem-solving skills
- Excellent communication and relationship management skills
- Experience with customer success methodologies
Responsibilities:
- Foster relationships with clients and stakeholders
- Oversee contract execution and implementation
- Lead project execution and monitor key deliverables
- Conduct discovery sessions for platform optimization
- Provide regular updates and progress reports
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