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Senior Client Success Manager

Posted about 1 month agoViewed

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💎 Seniority level: Senior, 5-7 years

📍 Location: CA, US

💸 Salary: 110000.0 - 125000.0 USD per year

🔍 Industry: Renewable energy, utilities, grid services

🏢 Company: EnergyHub

🗣️ Languages: English

⏳ Experience: 5-7 years

🪄 Skills: Project ManagementData AnalysisClient relationship managementCross-functional collaborationStakeholder managementBudget management

Requirements:
  • A BS or BA degree.
  • 5-7 years of professional experience in consulting, technology services or client success.
  • Experience working in or with renewable energy, utilities, and grid services.
  • Familiarity with the California utilities sector, particularly CAISO demand response programs.
  • Experience with energy efficiency/demand-side management program marketing.
  • Excellent communication skills for complex and technical topics.
  • Project management experience and ability to multitask.
Responsibilities:
  • Handle daily operations of demand response participation in CPUC/CAISO DR programs including revenue modeling, enrollment, market bidding, and post-event reporting.
  • Manage grant funding and ensure compliance with funding requirements.
  • Oversee subcontractors and support California market development through participation in relevant working groups.
  • Act as a trusted advisor, manage client expectations, and creatively solve problems.
  • Analyze results and communicate effectively with diverse stakeholders.
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