Virtual Assistant (ISI0001)

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Requirements:

• 1-2 years' experience as a Virtual Assistant.
• Experience handling Australian or foreign clients.
• Detail-oriented with strong organizational, project management, and problem-solving skills.
• Impeccable multi-tasking abilities.
• Ability to follow processes and work independently.
• Must communicate progress and report issues.
• Insurance experience is required.

Responsibilities:

• Prepare and arrange an internal filing system by creating folders and client documents.
• File documents into a paperless database.
• Update and maintain client details for insurance programs.
• Prepare client email templates and arrange insurance quotations using online systems.
• Invoice clients and chase debtors via email.
• Prepare insurance schedules and policy renewals.
• Manage claims in CRM, email management, email marketing campaigns, website blog creation, and social media management.